Shipping policy

1. Shipping Processing Time
Order Processing Time: All orders will be processed and shipped within 1-5 business days after the order is placed.

Working Hours: Our working hours are Monday to Friday, 9:00 am to 6:00 pm (excluding holidays).

2. Shipping Methods and Rates
Domestic Delivery: We offer a variety of domestic delivery methods, including standard delivery, fast delivery, and express delivery. The specific cost will be calculated at checkout based on the order weight and destination.

International Delivery: We support delivery to many countries and regions around the world. International delivery costs and estimated arrival times will be displayed at checkout. Please note that international orders may incur customs duties and taxes, which are the responsibility of the recipient.

3. Order Tracking
Tracking Information: Once the order is shipped, you will receive an email with a tracking number, and you can use this tracking number to check the order status in real time.

Logistics Partners: We work with many well-known logistics companies, including UPS, FedEx, DHL, and USPS, to ensure that your order is delivered safely and on time.

4. Local delivery and pickup
Local delivery: We provide local delivery services to some areas. Please check the specific scope and fees at checkout.

In-store pickup: If you are near our physical store, you can choose the in-store pickup option. The specific pickup address and time will be notified to you by email.

5. Return and Exchange Policy
Return Policy: If you are not satisfied with the purchased goods, you can apply for a return within 30 days after receiving the goods. The goods must be unused and in the original packaging.

Return process: Please contact the customer service team to obtain a return authorization and return label. The return shipping cost is borne by the buyer unless the product has quality problems.

Exchange policy: If you need to exchange, please indicate the model and specifications of the product to be replaced when returning. We will process your exchange request as soon as possible after receiving the return.

6. Contact Information
If you have any questions or need further assistance, please contact us via the following methods:
Email: cherry951201@gmail.com
Tel: 86-17278396082
Address: Chuchaoxi Daily Necessities Store, Huli District, Xiamen, No. 407, No. 26, Lucuoshe, Heshan Street, Huli District, Xiamen, 361000 Fujian, China